Terms and Conditions

The Listening Room South Africa - Terms and Conditions

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Last Updated: July 2, 2024

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1. Introduction

These Terms of Use apply to this website (the “The Listening Room South Africa") and all related products and services offered by The Listening Room South Africa ("we", "us", or "our"). By using the Website, you agree to these Terms of Use. If you have a separate agreement with us, that agreement will control over these Terms of Use in any areas where they conflict.

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1.1 Identity Verification for In-Store Pickup

We require ID verification for orders paid by credit card, debit card, online payment services, or any method except direct bank transfer. This helps prevent fraud. You can show a government-issued photo ID, like a driver's license or passport, to verify your identity.

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2. Acceptance

By using the Website, you agree to these Terms of Use. In some cases, we may also ask you to explicitly agree.

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3. Electronic Communications

By using the Website, you agree that we can communicate with you electronically through email or by posting messages on the Website. This satisfies any legal requirements for communication in writing.

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4. Intellectual Property

The Listening Room South Africa owns all the copyright and other intellectual property rights on the Website and its content, including things like text, images, and videos. Think of it as our original work.

In short, you can't copy, reproduce, distribute, modify, or use any content on the Website without our written permission.

 

5. Orders

• 5.1 Order Process

  • To place an order, you must follow the online ordering process on the Website. This will involve browsing our products, adding them to your shopping cart, and providing your delivery and payment information.

  • We will try our best to fulfil your order from our existing stock. However, in some cases, an item you order may not be available immediately. We will notify you by email and give you the option to wait for the item to be restocked, choose a different product, or cancel the item from your order.

 

• 5.2 Order Confirmation

  • Once you submit your final order, a confirmation email with your order details will be sent to you. This email signifies the completion of your purchase and your acceptance of these Terms of Use and the return policy outlined on our website.

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         5.3 Sales and Promotions

• We may offer products at discounted prices from time to time. These discounted prices will be clearly marked on the product page.

• Sale prices and other promotional offers may have specific terms and conditions that apply. Please see terms and conditions as well as our returns policy. 

• We reserve the right to modify or cancel sales and promotions at any time.

 

6. Payment

• 6.1 Payment Methods

  • We accept various payment methods, which may be displayed on the Website at checkout.

 

• 6.2 Payment Verification

  • We reserve the right to verify your payment information before processing your order.

 

• 6.3 Price Changes

  • We reserve the right to change prices without prior notice. The price listed at the time you complete your purchase will be the price charged.

 

7. Availability, Errors and Inaccuracy

We strive to provide accurate information on the Website. However, there may be inadvertent errors or inaccuracies regarding pricing, product availability, and product descriptions. We reserve the right to correct any errors or inaccuracies and to cancel or refuse orders if any information on the Website is inaccurate.

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8. Shipping

• 8.1 Shipping Costs

• Shipping costs will be displayed at checkout. 

 

9. Returns and Refunds

Please refer to our Returns Policy for detailed information on our return and refund process.

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10. Warranties and Liability

Our Website and its content are provided "as is" and may contain errors. We make no warranties about the availability, accuracy, or completeness of the content. Nothing on the Website constitutes legal, financial, or medical advice. We are not liable for any damages arising from your use of the Website, except to the extent required by law. 

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11. Privacy

Please see our Privacy Policy for more information.

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12. Accessibility

We are committed to making our Website accessible to everyone. If you have a disability and have trouble accessing the Website, please let us know.

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13. Entire Agreement

These Terms of Use, along with our Privacy Policy and Returns Policy, constitute the entire agreement between you and us regarding your use of the Website.

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14. Updating These Terms

We may update these Terms of Use from time to time. You are responsible for checking for updates. Your continued use of the Website after we post updates constitutes your acceptance of the updates.

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15. Governing Law

These Terms of Use are governed by the laws of South Africa. Any disputes will be subject to the jurisdiction of the courts of South Africa.

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16. Contact Information

This website is owned and operated by The Listening Room South Africa. 

Contact info@thelisteningroom.co.za for more information.